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Exchange Policy
Exchanges? Let's Talk Flavor!
We want you to be doing a happy dance with every bite! But, heads up: our sauce is all about that Ketchup, Mustard, and Relish groove. If those aren't your jam, well, you might not be feeling the beat.
Uh Oh! My Bottle's Busted!
Don't worry, we've got your back! We pack our sauce with TLC, but sometimes things get a little wild on the road. If your bottle arrives looking less than stellar:
- Snap a Pic: Grab a quick photo of the boo-boo (bottle and box, please!).
- Hit Us Up: Send us a message with that photo.
- We'll Fix It!: We'll check it out and send you a fresh, happy bottle, on us!
General Satisfaction:
Because taste is subjective, we cannot offer exchanges or refunds for general dislike of the flavor. We encourage you to try a small amount first to ensure it aligns with your taste preferences. Keep an eye out! Sample packets will be available in the future, so you can try before you buy!
We're building our business on happy customers and delicious flavor experiences. If you have any questions, please don't hesitate to reach out!